PLACING AN ORDER

Some of our bike parking products can be securely ordered through the online DIY webstore. Choose your finish, iteration, bolts, and put your products into your cart for checkout. Our payment processor will securely process the payment.

DIY store products will take no more than 5 business days to get shipped out.

Bike racks, lockers, shelters, and other micromobility parking products can be ordered online by going to our quote request form here, our contact form ici, via email at sales@urbanracks.com, or phone at +1(888)-717-8881

SHIPPING

Products on our DIY store are shipped via Purolator.
Larger scale orders will be shipped with other methods such as freight.

RETURNS

Requests for returns on DIY store products can only be submitted within 14 days of product delivery. Contact us at diy@urbanracks.com for inquires regarding DIY store product returns.

WARRANTY

See our full warranty documentation ici.