Shipping Policy & FAQ

9

When will I receive my order?

It typically takes 2-3 business days for your order to be shipped from order submission.

International delivery times may vary due to customs. As soon as the product is shipped, you will receive a link to track your package in your email.

9

Returns

Please call Urban Racks at 1-800-717-8881 to discuss any problems with your product or to initiate a return request.

All product returns are to be initiated within 2 weeks of product acquisition by client.

Customers are responsible for any damages caused by outsourced product installation and all other costs related to the return of the product(s).

9

How much does shipping cost?

The cost of shipping varies based on variables such as quantity, product dimensions, weight, and distance, and customs. Your shipping costs will be calculated at checkout based on your ZIP code.

Please contact us if you require expedited shipping at sales@urbanracks.com or call us at 1-800-717-8881

 

9

Do you ship internationally?

Urban Racks currently ships only to the United States and Canada.

 

Canada

British Columbia

20381 62 Ave building 3
Langley City, BC V3A 5E6

USA

Washington

#177 – 936 Peace Portal Drive
Blaine, Washington, 98230

Contact Us

+1 (888)-717-8881
sales@urbanracks.com

P: 1-(888)-717-8881

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